Anthem Security Breach Investigation
CPM is currently investigating complaints against health insurance giant Anthem, Inc. arising from the recent large scale data breach affecting current and former enrollees. Anthem is one of the nation’s leading health benefits companies, with nearly 69 million people served by its affiliated companies including more than 37 million enrolled in its family of health plans. Those affected by the data breach includes customers of Anthem, Inc. companies Amerigroup, Anthem and Empire Blue Cross Blue Shield companies, Caremore, and Unicare, and some employees of self-insured employer groups where Anthem received information about non-Anthem members to provide analytics and administrative services. Additionally customers of Blue Cross and Blue Shield companies who used their Blue Cross and Blue Shield insurance in one of fourteen states where Anthem, Inc. operates may be impacted: California, Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, New York, Ohio, Virginia, and Wisconsin. Anthem operates health plans under numerous brands, including Anthem Blue Cross, Anthem Blue Cross and Blue Shield, Blue Cross and Blue Shield of Georgia, Empire Blue Cross and Blue Shield, Amerigroup, Caremore, Unicare, Healthlink, and DeCare.
On January 29, 2015, Anthem learned that its IT system had been hacked, exposing the names, dates of birth, Social Security numbers, health care ID numbers, home addresses, email addresses, and employment information, including income data. Anthem believes the hacking of their system happened over the course of several weeks beginning in early December 2014. Anthem has established a dedicated website (www.anthemfacts.com) where members can access information, including frequent questions and answers. There is also a dedicated toll-free number that both current and former members can call if they have questions related to this incident. That number is: 877-263-7995.