Samsung exploding phone issue extends past Note 7, lawsuit says

Complaint alleges that Samsung knew for years its technology was hazardous, saying a Galaxy S6 Active shot out 5in flames and left a user with ‘melted flesh’

October 19, 2016
The Guardian

Samsung’s Galaxy Note 7 is not the company’s only smartphone prone to dangerous explosions, according to a new lawsuit that says a Galaxy S6 Active shot out five-inch flames and left a user with “melted flesh”.

The complaint, which alleges Samsung knew for years its technology was hazardous, comes amid an embarrassing and expansive recall of 1.9m Galaxy Note 7 devices after it was revealed that the lithium ion battery was catching fire.

The lawsuit, filed on Wednesday in the US district court in California, suggests that the tech malfunctions extend beyond the Galaxy Note 7 and that Samsung “chose to conceal the problem from the public … despite knowing the foreseeable and predictable risk that the phone may overheat, flame and destruct from the inside presenting a risk of serious harm or injury”.

The problems with the Series 7 phones were “just the tip of the iceberg”, said Frank Pitre, the attorney for Brandon Covert and his wife, Jennifer, who allegedly dealt with a fiery explosion of a Galaxy S6 Active.

On 2 August at around 2am the California couple and their infant daughter were asleep when there was a “loud explosion, resembling a gunshot”, the complaint alleged. On the dresser Brandon’s S6 Active was on fire, “shooting out flames four to five inches high and quickly filling the room with smoke”.

Brandon, 32, tried to smother the phone with a shirt but the fire continued to ignite and a “foamy, acidic-like substance began spewing from the phone”, according to the lawsuit. He then grabbed the phone, ran to the kitchen and drenched it in water.

“What remained was a contorted pile of metal, plastic and glass, along with Brandon’s melted flesh,” the suit said.

Pitre told the Guardian: “There’s the physical part of it, which is the severe burns, but then there’s the emotional trauma that affects both him and his wife in believing what you thought what was an indestructible phone could become a bomb in your own home … This is your worst nightmare.”

More than 90 Samsung Note 7 phones have caused damage, and problems continued even after the company recalled and replaced some of the phones. That led to a second, larger recall, and the Note 7 is now banned from many airlines, forcing the company the open stalls in airports where owners can swap or refund devices before boarding.

Several Note 7 owners have recently come forward to the Guardian alleging that Samsung has failed to properly compensate them and help them recover from the damage... (To read the entire article, please click HERE)